Shipping policy
Shipping & Delivery Policy – Fashzi
Thank you for choosing Fashzi. We are committed to providing a reliable and transparent shipping experience by keeping our customers informed throughout the delivery process.
This Shipping & Delivery Policy applies to all orders shipped within the United States.
Order Processing Time
- Orders are prepared and processed within 1–2 business days
- Processing is completed from Monday to Friday
- Orders placed on weekends or public holidays will be processed on the next available business day
Order Cut-Off Time
Daily Order Cut-Off Time: 4:00 PM (GMT-05:00) Eastern Standard Time (New York)
- Orders submitted before the cut-off time may begin processing on the same business day
- Orders placed after the cut-off time will be handled on the following business day
Shipping Method & Transit Time
Shipping Method: Standard US Shipping
Estimated Delivery Transit Time: 5–7 business days (Monday to Friday)
Total Estimated Delivery Time
- Order Processing Time: 1–2 business days
- Shipping Transit Time: 5–7 business days
- Estimated Total Delivery Time: 6–9 business days (Monday to Friday)
Please note that delivery estimates are provided as a guideline. Actual delivery times may be affected by factors such as carrier delays, severe weather, holidays, or increased shipping demand.
Shipping Charges
- Free shipping is available on all orders
- No minimum order value is required to qualify for free shipping
Delivery Address
Orders are shipped to the address entered during checkout.
Please carefully review your shipping information before completing your purchase. Fashzi cannot be held responsible for delivery problems caused by incorrect, incomplete, or inaccurate addresses provided by the customer.
Order Updates & Cancellations
If you need to update or cancel your order, please contact us as soon as possible at:
Email: support@fashzi.store
We will do our best to assist with your request. However, once an order has entered processing or has already been shipped, modifications or cancellations may no longer be possible.
Order Tracking
- A shipping confirmation email containing tracking information will be sent once your order has been dispatched
- Tracking details may take approximately 24–48 hours to become active after shipment
Lost or Delayed Shipments
If your order has not arrived within the expected delivery timeframe or appears to be delayed during transit, please contact us at:
Email: support@fashzi.store
Our team will help review the shipment status and work with the shipping carrier to assist in resolving the issue.
Customer Support
For any shipping questions or assistance, please contact our support team:
Address: 1544 41st St, Brooklyn New York 11218, United States
Phone: +1 438 300-0216
Email: support@fashzi.store
Our customer support team is available to help ensure your shopping and delivery experience with Fashzi remains simple, smooth, and stress-free.